Refund & Cancellation Policy
This Refund & Cancellation Policy explains how payments, cancellations and refunds work for Adathlete. Adathlete is currently free to use; this policy sets out the terms that will apply if and when paid plans are introduced.
1. Current status — free to use
Adathlete is offered free of charge during its current phase. There are no subscription fees or in-app charges at this time, so no payments are collected and no refunds arise. If this changes, we will update this policy and make pricing clear before you are asked to pay.
2. Paid plans (when introduced)
If we introduce paid plans or in-app purchases, the following will apply unless stated otherwise at the point of purchase:
- the price, billing cycle and what's included will be shown before you pay;
- subscriptions purchased through the Apple App Store or Google Play are billed and managed by those stores and are subject to their refund rules;
- you can cancel a subscription at any time; access continues until the end of the current billing period.
3. Cancellation
You can cancel a paid plan from your account settings, or through the App Store or Google Play if you subscribed there. Cancellation stops future renewals; it does not by itself trigger a refund for the current period, except as required by law or as stated below.
4. Refunds
Where a paid plan is purchased directly from us, you may request a refund within 7 days of a charge if you have not made substantial use of the paid features, and we will review each request fairly. Refunds for purchases made through the Apple App Store or Google Play must be requested through those stores under their policies.
Approved refunds are made to the original payment method within a reasonable period, typically 5–10 business days depending on your bank or payment provider.
5. How to request a refund
For purchases made directly from us, email support@adathlete.in with your account email and the details of the charge, or reach us through the Contact page. For App Store or Google Play purchases, please request the refund through the respective store.
6. Changes to this policy
We may update this policy as our offering evolves. The date at the top shows when it was last revised, and the version in effect at the time of your purchase will apply to that purchase.